Who we are

This website is operated by Lucia Zanone.

Our Details:

• Website: www.luciazanoneyoga.com
• Business Name: Lucia Zanone
• Email: luciazanone.info@gmail.com

What personal data we collect

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect and process personal data for the following purposes:

Class Bookings and Membership

Data we collect: Name, email address, phone number, emergency contact details, medical conditions or injuries relevant to yoga practice, payment information.

Why we collect it: To manage your class bookings, process payments, ensure your safety during sessions, and contact you about classes or schedule changes. Legal basis: Contract performance and legitimate interests in providing safe yoga instruction.

Newsletter and Marketing

Data we collect: Email address, name, preferences for class types and communication frequency.

Why we collect it: To send you updates about classes, workshops, and wellness tips. Legal basis: Your explicit consent, which you can withdraw at any time.

Health and Safety Information

Data we collect: Information about injuries, medical conditions, pregnancy, or other health considerations that may affect your yoga practice.

Why we collect it: To ensure we can provide safe, appropriate instruction and modify poses as needed. Legal basis: Vital interests and your explicit consent for processing health data.

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, plus the visitor’s IP address and browser user agent string to help spam detection. Your email address will not be published, and we use it only to notify you of responses to your comment if you choose this option.

Media

If you upload images to our website (such as for your profile or testimonials), you should avoid uploading images with embedded location data (EXIF GPS). Other visitors to the website can download and extract any location data from images on the website. Please only upload images you have permission to share.

CONtact form

When you submit our contact form, we collect your name, email address, and message content. We retain this information for up to 12 months to respond to your enquiry and for customer service purposes. We do not use this information for marketing unless you specifically request to be added to our mailing list.

Cookies

Our website uses the following cookies:

• Essential cookies: Required for the website to function properly, including session cookies for booking systems
• Analytics cookies: To understand how visitors use our website and improve our services (Google Analytics with IP anonymization)
• Preference cookies: To remember your choices and provide a personalized experience

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

who we share your data with

We do not sell or rent your personal data to third parties. We only share your information with:

• Payment processors: Stripe or PayPal for secure payment processing
• Email service provider: [e.g., Mailchimp] for sending newsletters and class updates
• Booking system provider: [e.g., if you use a third-party booking system]
• Web hosting provider: For website hosting and maintenance

All third-party providers are required to protect your data in accordance with UK data protection standards.

how long we retain your data

We retain your personal data for the following periods:

• Comments: Indefinitely unless you request removal
• Active customers: While you remain a customer and for 7 years after for accounting/tax purposes
• Contact form submissions: 12 months
• Newsletter subscribers: Until you unsubscribe or for 3 years of inactivity
• Health information: 7 years after your last class attendance

What Rights You Have Over Your Data

Under UK GDPR, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate personal data
• Right to erasure: Request deletion of your personal data (subject to legal obligations)
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data to another service provider
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications or health data processing

To exercise these rights, please contact us using the details provided below. We will respond within one month.

What Third Parties We Receive Data From

We do not typically receive personal data about our customers from third parties. If this changes, we will update this policy and notify you accordingly.

Contact Information for Privacy Concerns

If you have any questions about this privacy policy or how we handle your personal data, please contact us at luciazanone.info@gmail.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Visit ico.org.uk or call 0303 123 1113.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or by posting a notice on our website. The date of the last update is shown at the top of this policy.

This privacy policy is designed to be transparent about how we collect and use your personal data while providing yoga and wellness services. We are committed to protecting your privacy and earning your trust.